Freshsales CRM fulfills this need for sales managers to visualize and manage deals in multiple sales pipelines. There’s nothing like having a snapshot of all your deals to quickly know where each deal is in your sales process. Microsoft Dynamics lacks this capability to guide decisions about your open opportunities in a single view. Freshsales CRM presents a 360-degree view into each of your customers to understand how they are engaging with your business. The visual sales pipeline in the CRM paints a full picture of your sales opportunities across stages allowing you to track the progress of each deal, filter and sort deals, perform sales activities, and forecast your sales. This is a much-lower starting cost than SugarCRM, which is priced similarly but. One of the main purposes of a CRM system is to provide visibility into customer touchpoints, conversations, and opportunities so you can monitor and take actions. For basic CRM, the minimum subscription is 325 for five users on Microsoft Dynamics CRM Online Professional.
To improve customer relationships, businesses must focus on delivering a consistent experience through every phase of their journey.
